Existing Customer Pickup Form

new customer order form

Pickups and deliveries are available on certain weekdays, depending on your address. Please check our Delivery Zone Chart for the days we are in your area.

delivery truck

Pickup requests by website submission should be made THE DAY BEFORE your desired pickup date whenever possible. If you have an urgent need or would prefer to call in your request, please call us at 301-652-3377. We can often accommodate same-day phone requests, especially if they are received before 9:30 am.

We also recommend that you include an itemized description of the pieces you are sending in (e.g., 3 sweaters, 2 jackets, etc.), including other notes such as repair requests that you wish to provide. You can use your own form or our Parkway Customer List, and our drivers can provide you with some 2-part versions of this form for future needs.

Is this a NEW address?:NoYes

If new, please update your item location for the driver in the Special Notes section below (front door, porch, etc)

Please call us by 9:30am for same day Pickup service.

Please check this Delivery Zone Day Chart before scheduling a pickup:

delivery zone chart

*Since we hand spot, often air-dry and hand finish all pieces, we prefer a one-week return whenever possible, but we can certainly accommodate faster turnarounds when needed.

Also, a nominal $20 delivery fee will be assessed in cases where we cannot clean or repair any of the items we receive or the customer decides not to have any of the work done.

Return Method:DeliveryHold At Store

Special notes or instructions about this order:
(repairs requested, one-time changes of address for pick-up or delivery, etc.):

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